Operations software for service businesses

One operating system for booking, CRM, timecards, expenses, invoicing, and operational documents.

Kindhearted ties together the office and field workflows that usually get scattered across six disconnected tools. The result is less re-entry, less handoff loss, tighter control, and faster billing and payment as the company grows.

Explore Products See How It Works

6 connected products

1 shared operating model

0 interest in more spreadsheet glue

What the suite replaces

One clearer operating layer.

Bookings, customer records, labor, and billing stay connected from the start.

Managers can keep documents, acknowledgements, and staff workflows in one place.

Company structure, permissions, and rules can carry across the suite instead of being rebuilt app by app.

Bookings auto-create timecards Bookings auto-create invoices Invoices and estimates convert to bookings Company structure is shared across apps

Why Kindhearted

Structured like real service operations, not a generic board with nicer labels.

Built for real office + field coordination

The products are structured around service workflows, not generic boards with a better color palette.

Operational context carries forward

Teams, services, roles, accounts, addresses, and document scope show up where they matter instead of being retyped downstream.

Reviewable systems, not hidden automation

Imports, schedules, acknowledgements, queues, and reports are surfaced as workspaces the team can actually manage.

Admin layer

The suite has a real control surface behind the apps.

Company setup, users, billing, subscriptions, and integrations are managed centrally so the operational apps can share the same structure.

Admin App

Company setup and shared structure live in one place

The Admin App is where company profile, structure, apps, billing, and integrations are managed before the operational apps use that context.

Users

Staff access can be managed centrally

User management gives the office one control surface for apps, access, and staff setup.

Managers and staff stay tied to the company structure

The directory helps teams understand who belongs to which parts of the operation.

Wages

Service wages can be managed against the staff setup

Staff wages can follow the same division and service structure used by Timecards and other operational apps.

App access

App permissions stay connected to the staff record

Admins can review the apps a staff member can use and keep access aligned with their role in the company.

Subscriptions

Apps can be subscribed to as the business needs them

The suite is modular, so teams can start with the products they need and expand over time.

Integrations

Operational connections are part of the admin layer

Stripe, Twilio, domains, and other shared settings are managed where the suite can reuse them.

Product suite

Six products, one operational model.

Each product solves a specific operational problem, but the sales story gets stronger when the same business context can travel between them.

Booking gives service teams a real front door for intake, scheduling, portal updates, and importing bookings from any system that can export them, so jobs can move forward with less office rework.

Connected workflows

Booking CRM Timecards Invoice

Form builder Calendar + drag scheduling Customer portal Imports Payments + taxes

Explore Booking

CRM is built around real account records, linked contacts, address management, and event history so office teams can see the state of a relationship without stitching together inboxes, notes, and spreadsheets.

Connected workflows

CRM Booking Invoice

Accounts Contacts Address management Activity timeline

Explore CRM

Timecards covers manual entry, approvals, reporting, and auto-created timecards from Booking so labor tracking stays fast for both recurring work and day-to-day exceptions.

Connected workflows

Timecards Booking

Recurring schedules Bulk create Viewer Reports

Explore Timecards

Expenses covers entry, bulk upload, auto-completed expense details, receipt queues, and reporting so spend tracking moves faster for both field and office teams.

Receipt uploads Bulk queue Reports Exports

Explore Expenses

Invoice covers auto-created invoices from bookings, converting estimates or invoices into multi-service bookings, customer portal payments, taxes, notes, and operational billing settings so invoicing is treated like an operational workflow instead of a last-step PDF export.

Connected workflows

Invoice Booking CRM

Invoices Estimates Send flow Portal payments Taxes + notes

Explore Invoice

OpsDocs puts training manuals, SOPs, equipment guides, and company documents at your staff’s fingertips, while still giving managers the visibility to track acknowledgements and document history in one operational system.

Docs at your fingertips Acknowledgements Audit trail Document libraries

Explore OpsDocs

How the suite works

Capture the work cleanly, carry the context forward, and keep it visible enough to manage.

Capture the work cleanly

Use custom forms, account records, and intake structure to collect better information before the team acts.

Run operations with context

Schedule the job, track labor, capture spend, and keep the customer record current from the same operating model.

Keep policy and history visible

Use compliance dashboards, timelines, reports, and portals so the business does not rely on memory alone.

Suite interactions

The strongest selling points are the handoffs you do not have to rebuild.

Booking -> Timecards

Timecards can be created directly from bookings, so labor tracking can start automatically.

Booking -> Invoice

Invoices can be created directly from bookings, so billing starts with the real job details already in place.

CRM -> Booking + Invoice

Customer, account, contact, and address context can stay attached as work moves through the suite.

OpsDocs -> Teams

Training manuals, SOPs, and other company documents stay at your staff’s fingertips when they need them.

Why this structure works

Each product solves its own problem, and they integrate together seamlessly.

Set your company structure up one time, in one place, and use it throughout the suite so permissions, rules, and daily workflows make sense out of the box.

Booking Form builder

CRM Accounts

Timecards Recurring schedules

Expenses Receipt uploads

Invoice Invoices

OpsDocs Docs at your fingertips

What matters

Built around the parts of the business that usually break between tools.

Grounded in real product surfaces already in the apps

Designed for service operations rather than abstract project boards

Built to reduce handoff loss between admin, field, and customer communication

Used in-house by the service business that built it.

Next step

Replace disconnected admin work with one clearer operating layer.

Start with the products that remove the most operational drag first, then expand into the rest of the suite.

Start with Booking See CRM