How To Manage Booking Fees

What this does

This guide explains the Fees settings page in Booking.

Use it to enable fee rules globally and control where those fees appear across customer and internal surfaces.

Before you start

• The user must already have access to Booking.
• This page is intended for Admins.

Steps

1. Open Booking.
2. Go to Settings.
3. Select Fees.
4. Decide whether to Enable fees globally.
5. Choose where fees should appear, such as:

• Show in customer emails
• Show in reminder emails
• Show in customer portal
• Show in admin and staff views
• Convert to invoice line items

1. Use Add Fee to create a fee rule.
2. For each rule, review:

• Fee name
• Enabled
• Taxable
• Customer-facing description
• Rule basis
• Operator
• Compare value
• Fee amount

1. Click Save Fees.

Common mistakes

• Enabling fees globally before the customer-facing presentation is ready.
• Creating rule logic that is hard for staff or customers to understand later.

What to do next

If tax behavior and fee behavior need to stay aligned, review the Taxes page too.

Related guides

• Booking: How to manage booking taxes