Documentation ยท Admin App
How To Assign Staff To The Correct Team And Division
What this does
This page is where you place staff into the correct divisions and teams.
It is one of the core setup steps because the rest of the structure depends on staff being assigned properly.
Before you start
- The division and team structure should already exist.
- You must be a
Manager,Admin, orOwnerto update staff assignments.
Recommended setup order
This step usually comes after:
How to add a divisionHow to add a serviceHow to add a team
Steps
- Open the
Admin App. - Go to
Company Structure. - Select
Staff. - Find the staff member you want to update.
- Click the edit button to open
Manage Staff Assignments. - Choose one or more values in
Divisions. - Choose the matching teams in
Teams. - Click
Update Assignments.
Important:
- the team list is grouped by division
- when you change the selected divisions, teams outside those divisions are removed from the current selection
What happens next
After the staff assignments are saved, the page opens the service selection flow for each selected division.
That follow-up is part of completing the staff structure, not just the team assignment.
Common mistakes
- assigning a staff member to a division but not the right team
- selecting teams before checking the division structure
- treating assignment as complete before finishing the follow-up service selection flow
What to do next
Continue into wages for that staff member.