Documentation ยท Booking
How To Use The Booking Customer Portal
What this does
This guide explains the main customer-side portal surfaces in Booking.
The customer portal is where customers review bookings, requests, jobs, notifications, and account-facing booking activity.
What you can do from the portal
- review bookings
- review requests
- review jobs
- review notifications
- move into account or profile actions
When to use this article
Use this article when the help icon opens from a customer portal page and you need the right next guide rather than one large settings article.
Main paths from the portal
- To manage how the portal is configured, use Booking: How to manage customer portal settings in Booking.
- To understand request handling, use Booking: How to handle customer requests in Booking.
- To understand job visibility from the portal side, use Booking: How to manage jobs in Booking.
- If the portal also links into billing, use Invoice: How to manage invoice customer portal settings.
What to do next
Choose the linked guide that matches the part of the portal you are working in now.